Services

One person, from problem to outcome.

No handoffs, no translation layer between strategy and delivery. I diagnose the problem, design the fix, build it myself, and train your team to own it — then I'm only as involved as you want me to be.

How It Works

The same four steps, every time

Whether it's a single workflow or a full transformation, the method doesn't change — only the scope does.

01

Diagnose

I start with your workflows, not a product. A deep-dive to map where the time actually goes and find the highest-value opportunities.

02

Design

I design the right solution for your business — not a generic template. Tool selection comes after the problem is understood.

03

Build

I build it myself. Every automation runs through accounts and systems the business owns — capability belongs to you.

04

Train & Hand Over

I stay until it works. Training, documentation, and change support so your team can run it without me.

Ways to Engage

Four tiers, one approach

Start where it makes sense. Most clients begin with an Efficiency Audit and grow from there.

Tier 1 · Entry Point

Efficiency Audit

Find Your Hidden Hours

$500–$1,500 or free for retainer clients

What you get

  • A 2–3 hour deep-dive into how your business actually operates
  • Your top 3–5 automation opportunities identified and prioritised
  • A plain-language report with ROI estimates — no jargon
  • A clear picture of what's possible before you commit to anything

Best for: anyone who knows there's a better way but doesn't know where to start. The lowest-risk way to work together.

What you get

  • 1–3 automation workflows designed and built end to end
  • The right tool for your business — Power Automate, Make, n8n, custom integrations, or AI
  • Team training so people actually use what's built
  • Handover documentation — the capability stays with you

Best for: a specific, known bottleneck you want solved properly — without it becoming another abandoned tool.

Tier 3 · Full Engagement

Full Transformation

End-to-End Overhaul

$10,000–$40,000+

What you get

  • Full process audit across the business
  • A multi-workflow automation program, delivered over 8–16 weeks
  • Change management and adoption coaching — built for the humans, not just the process
  • Staff training and a team set up to run it long after I leave

Best for: businesses ready to fix the whole operation, not just one piece — and want it to stick.

Tier 4 · Ongoing Partner

Fractional Automation Lead

Your Ongoing Tech & Ops Partner

$1,500–$5,000 per month

What you get

  • A part-time Head of Operations & AI on retainer
  • Continuous improvement and new automations as you grow
  • First point of call when something breaks or needs to change
  • Strategic guidance on where technology creates the most value next

Best for: growing businesses that want ongoing momentum without hiring a full-time technical lead.

Honest Answers

The things people ask first

You're thinking

"We've tried software before and it didn't work."

My answer

That's usually because the tool was chosen before the problem was understood. I start with your workflows, not a product. The tool comes last.

You're thinking

"We can't afford it right now."

My answer

Start with an audit. You'll know exactly what you'd get back before spending anything significant — most clients know what they want to do within 48 hours.

You're thinking

"Our team won't adopt it."

My answer

Change management is part of what I do. I've led adoption programs and built teams that still run their systems years later. I build for the humans, not just the process.

You're thinking

"Can't I just use ChatGPT or Zapier myself?"

My answer

You can. I can also show you what's possible in an hour that would take you weeks to figure out — and make sure it integrates with how you actually work.

Start Here

Not sure which tier fits?
Start with the audit.

It's the lowest-risk way to work together — a clear, plain-language picture of where your time is going and what's worth fixing first.

Book a Free Efficiency Audit See the work